@seraphineltd
@KatParr hello! Your query has been answered now via e-mail. Apologies for the delay. Kind regards, Seraphine Tue at 3:06 PM
@KatParr Hello! thank you for getting in touch. Unfortunately it can be that the payment was cancelled. Please contact our Customer Service team for further assistance with this. Kind regards, Seraphine Mon at 3:09 PM
@Snazzy82 Hi Natalie! Thank you for getting in touch. Apologies for this error experienced. Our Customer Service team will have this resolved for you shortly. Kind regards, Seraphine January 18
@beccabmhj1995 Hi Rebecca! Thank you for getting in touch! We are sorry to hear that you have not received your parcel yet. Can we please have your order number to look into this and resolve it as soon as possible? Kind regards, Seraphine January 17